Helping to protect you every step of the way. We provide you with a veriety of security measures and safeguards to help keep you protected online.

Contact Us

Contact Us

Report fraud or suspicious activity
1-800-488-2265
Report a lost or stolen credit card
1-800-996-2638

Threat Watch - Small Business Security Center

Switch to another Security Center:

Bank of the West Small Business Fraud Brochure

San Francisco, CA | March 19, 2014

Despite rising fraud threat, majority of Small Business owners lack proper security policies. Our national survey shows small businesses show less concern until they become victims themselves.

For more information on the survey, view our Fighting Fraud: Small Business Owners Attitudes About Fraud Prevention and Security Brochure.

Educating Bank of the West Customers and Employees

San Francisco, CA | May 26, 2013

Fraud is a complicated, multi-faceted area where consumers and businesses need reliable and on-going awareness education on emerging fraud trends and on ways to avoid them.

Read Full Story

Protect Your Organization's Accounts from Financial Trojans

San Francisco, CA | Oct 26, 2012

The wide spread use of online banking among consumers has spurred criminals to focus on new ways of collecting personal data. Cybercriminals have expanded their scope through the use of Trojan horse programs. Trojans exploit the security weaknesses within computer operating systems and download malicious software through web browsers that appear to be legitimate.

Read Full Story

Mobile Banking Security

San Francisco, CA | March 30, 2012

Smartphones and other mobile devices have become ubiquitous tech accessories allowing us to connect to social media, access current events, read books, listen to music, play games and manage finances. If you participate in any of these activities, chances are you've used mobile apps. Mobile apps are software programs you download and access directly from your smartphone.

Read Full Story

Online Security for Small to Medium Sized Businesses

San Francisco, CA | November 18, 2011

A September 2011 Symantec Poll1 of small to medium sized businesses revealed that these organizations are aware of online threats, but feel that their small size makes them less vulnerable to attack.

Read Full Story

Banking Safely Online

San Francisco, CA | October 1, 2011

By participating in industry roundtables, our security experts stay informed about the most recent malware and browser-based threats. Here are our 7 top tips for conducting your online banking safely.

Read Full Story

"Man in the Browser" Attacks

San Francisco, CA | October 1, 2011

As Financial Institutions strengthen their detection and prevention of phishing and email scams, fraudsters have found a new way to target customers via online banking websites.

Read Full Story

Contact Us

Call us any day of the week and on most holidays
1-800-488-2265.


Hours
Mon-Fri 6 a.m. to Midnight CT
Sat-Sun 7 a.m. to Midnight CT

To report a lost or stolen credit card
1-800-996-2638.

Report suspicious emails
abuse@bankofthewest.com

Download computer virus protection. Get McAfee AntiVirus Plus free for the first 12 months. Click here.