Keeping your personal information personal. Learn more about our commitment to your security and our privacy policies.

Contact Us

Call Us

Report fraud or suspicious activity
1-800-488-2265
Report a lost or stolen credit card
1-800-996-2638

Policies - Personal Security Center

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New external threats are being created every day, which is why we work hard to help keep you safe online.

Online Guarantee  

Online Guarantee

We back our commitment to your security with our Online Guarantee.

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Online Security  

Online Privacy

We've put measures in place to help you protect yourself while banking online.

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Terms of Use  

Terms of Use

Familiarize yourself with the terms of use regarding the Bank of the West website.

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Anti-Money Laundering  

Anti-Money Laundering

Find out more information regarding Bank of the West and our anti-money laundering policies and procedures.

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Consumer Privacy Policy

We believe in being open about what we do with your personal information - as outlined in our Consumer Privacy Policy.

Click here to open the Consumer Privacy Policy pdf.

Contact Us

Call us any day of the week and on most holidays
1-800-488-2265.


Hours
Mon-Fri 6 a.m. to Midnight CT
Sat-Sun 7 a.m. to Midnight CT

To report a lost or stolen credit card
1-800-996-2638.

Report suspicious emails
abuse@bankofthewest.com

Identity Protection Tip. Check your credit report at least twice a year. Click here to visit our fraud center.

1 in 4 personal computers in the U.S. is infected with malware. Download Trusteer Rapport and help protect yourself from online threats.