Press Release


San Francisco, Calif. | Jul 3, 2012

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Bank of the West Among Top U.S. Banks for Reputation

Bank of the West ranked second for reputation in a recent nationwide survey on consumer attitudes about large commercial banks.

In addition to ranking #2 in overall reputation in the U.S., Bank of the West scored high in four of the survey's seven categories. The bank ranked first in workplace environment, second in both citizenship and in products and services, and fourth in governance, according to the annual survey by American Banker newspaper and the Reputation Institute, a reputation management consultancy.

"Bank of the West's 10,000 employees have always been committed to providing outstanding service to our customers and communities," said Chairman and CEO Michael Shepherd. "In the current environment, it is more important than ever to earn and maintain customers' trust. The bank's strong showing in this latest survey is a testament to our continued focus on providing great products and services and being a good corporate citizen."  

Bank of the West's Head of Regional Banking Andy Harmening added, "We were delighted to see that we are among the leaders in the country at meeting customers' needs with products that are of good value. We achieve success through team members asking the right questions, listening for each individual customer's unique cues and offering up the best product solution to every person they serve."

The online survey conducted in January and February assessed the reputations of the 30 largest U.S. banks based on consumer perceptions about each company's citizenship, financial performance, governance, innovation, leadership, products and services, and workplace environment.

About Bank of the West: 
Founded in 1874, $62.4 billion-asset Bank of the West (www.bankofthewest.com), Member FDIC and equal housing lender, offers a full range of personal, commercial, wealth management and international banking services. The bank operates more than 700 retail and commercial banking locations in 19 Western and Midwestern states. Bank of the West is a subsidiary of BNP Paribas, which has a presence in 80 countries with nearly 200,000 employees.

Media contact: 
Jim Cole, Bank of the West
Corporate Communications
415-399-8268 office
415-577-2639 mobile
jim.cole@bankofthewest.com

 

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Media Contacts

  • Jim Cole
  • Corporate Communications
  • Phone: (415) 399-8268
  • Cell: (415) 577-2639
  • Fax: (415) 399-8241
  • E-mail: jim.cole@bankofthewest.com
  • Address: 180 Montgomery Street
  • San Francisco, CA 94104
  • Joel Nathanson
  • Social Media
  • Phone: (415) 399-8286
  • Cell: (415) 722-9722
  • Fax: (415) 399-8241
  • E-mail: joel.nathanson@bankofthewest.com
  • Address: 180 Montgomery Street
  • San Francisco, CA 94104
  • Lily Ruiz
  • Corporate Communications
  • Phone: (415) 765-4850
  • Cell: (415) 846-7494
  • Fax: (415) 399-8241
  • E-mail: lily.ruiz@bankofthewest.com
  • Address: 180 Montgomery Street
  • San Francisco, CA 94104