Press Release


San Francisco, Calif. | Jan 30, 2012

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Bank of the West Receives 2011 Greenwich Small Business and Middle Market Banking Excellence Awards in 16 Categories

Business Clients Rank the Bank Highly in Overall Satisfaction, Relationship Manager Performance, Financial Stability and Treasury Management Overall Satisfaction Among Institutions Nationally

Bank of the West's small business and middle market commercial clients have recognized the bank for its service, relationship management and treasury management in a study that determined the winners of the annual Greenwich Excellence Awards.  The bank's scores resulted in awards in 16 categories, including both national and regional distinctions. 

Bank of the West received the following 16 Greenwich Excellence Awards for 2011:

Small Business Banking:

National Winner:

  • Overall Satisfaction
  • Relationship Manager Performance
  • Financial Stability
  • Branch Satisfaction
  • Treasury Management – Overall Satisfaction
  • Treasury Management – Accuracy of Operations
  • Treasury Management – Customer Service
  • Treasury Management – Product Capabilities

Regional Winner:

  • Overall Satisfaction (West)
  • Treasury Management – Overall Satisfaction (West)

Middle Market Banking:

National Winner:

  • Overall Satisfaction
  • Relationship Manager Performance
  • Financial Stability
  • Treasury Management – Overall Satisfaction
  • Treasury Management – Product Capabilities

Regional Winner:

  • Overall Satisfaction (West)

"We make service our number one priority and thank our business clients for recognizing us for our work with them.  Our small business and middle market clients are an important focus for us.  We're making ongoing investments in these businesses to make sure we continue to have the tools, advice, resources and credit products our clients need to run and grow their businesses," said President and Chief Operating Officer Maura Markus.

From a group of more than 750 banks evaluated in the small business and middle market studies, only the top 7 percent of institutions received awards from Greenwich.  This is the seventh year that the bank has been recognized in the Greenwich Excellence Awards.

About Bank of the West Small Business and Middle Market Banking
Bank of the West provides full relationship banking for small businesses and middle market companies. With small business specialists across the bank's 19-state branch footprint and middle market banking services provided through offices in key locations across the United States, the bank offers business clients a full range of credit, deposit, cash management, equipment finance, and global trade and foreign exchange solutions.  The bank is a national leader in Small Business Administration 504 lending.

About Greenwich Associates Small Business and Middle Market Banking Excellence Awards
Greenwich Excellence Awards are determined by banks' performance in Greenwich Associates annual research studies. 

In the firm's U.S. Middle Market Banking Research Study, decision makers from nearly 11,500 businesses with $10-500 million in annual sales name the banks they use and rate them in more than 10 banking and treasury management categories.  For the small business market, decision makers from the nearly 13,500 businesses with $1-10 million in annual sales name the banks they use and rate them in more than 10 banking and treasury management categories as part of the Greenwich Associates U.S. Small Business Banking Study.  Recognition in both studies is based on statistical differentiation at a 95% confidence level.

About Bank of the West
Founded in 1874, $61.9 billion-asset Bank of the West (www.bankofthewest.com), member FDIC and equal housing lender, offers a full range of personal, commercial, wealth management and international banking services. The bank operates more than 700 retail and commercial banking locations in 19 Western and Midwestern states. Bank of the West is a subsidiary of BNP Paribas, one of the world's largest and best rated banks* with more than 200,000 employees in more than 80 countries.

*Rated AA- by Standard & Poor's as of October 14, 2011.

Media Contact: Heather Harper
Corporate Communications, Bank of the West
Office: (415) 765-8087
heather.harper@bankofthewest.com

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Media Contacts

  • Jim Cole
  • Corporate Communications
  • Phone: (415) 399-8268
  • Cell: (415) 577-2639
  • Fax: (415) 399-8241
  • E-mail: jim.cole@bankofthewest.com
  • Address: 180 Montgomery Street
  • San Francisco, CA 94104
  • Joel Nathanson
  • Social Media
  • Phone: (415) 399-8286
  • Cell: (415) 722-9722
  • Fax: (415) 399-8241
  • E-mail: joel.nathanson@bankofthewest.com
  • Address: 180 Montgomery Street
  • San Francisco, CA 94104
  • Lily Ruiz
  • Corporate Communications
  • Phone: (415) 765-4850
  • Cell: (415) 846-7494
  • Fax: (415) 399-8241
  • E-mail: lily.ruiz@bankofthewest.com
  • Address: 180 Montgomery Street
  • San Francisco, CA 94104